Privacy Policy

The short version

Your workshop agent is built in your own accounts, using information you authorise. This policy also explains what happens when you email us, browse this site or use its personalised AI suggestion tool.

This site does not currently collect booking payments or Help Hub sign-ups. Clicking Claim Your Seat does not submit your details or reserve a seat.

What we collect

Emails you send to contact@aidtrade.ai: your address, your message, and anything you choose to include. We keep them so we can reply and follow up.

The hosting platform and services that deliver this site’s images and videos may process technical information, including IP addresses, browser information and page requests, for delivery, operation, security and error reporting. These providers may keep service logs under their own policies.

Operational diagnostics can include page paths, error messages and technical traces. Where platform error reporting is enabled, these may be sent to the hosting provider. An existing authenticated platform session may also use browser storage; this does not mean that browsing creates a workshop account.

Your information

We do not sell or rent the information you send us. Only share the information needed for your enquiry, not customer records, passwords or sensitive business documents.

Personalised AI suggestions

If you use the business-bottleneck prompt on our homepage, your description is sent through Lovable AI to OpenAI to generate a possible workflow. Do not include personal details, customer records, passwords or confidential business information.

We do not intentionally save your prompt or suggestion in our application database. The tool stores aggregate request counts and service availability settings, including service-error reasons, rather than visitor profiles. Error messages may contain diagnostic information supplied by a provider. Your text passes through the AI services to generate a response; this is not a promise that providers never log or retain request content. Their own terms and privacy policies apply.

Suggestions are illustrative, not confirmation that a particular workflow or software connection will be built during the workshop.

Workshop data, approval and control

We build with Claude, by Anthropic, in your own account and connect your authorised business tools. We guide you through privacy settings and what your agent can access. Information sent to those providers is governed by their terms and privacy policies, including their storage and data-use settings. Check these before using customer or sensitive information.

Your agent prepares drafts for your approval — nothing is actioned until you say so. You decide whether and when it can act autonomously. Account ownership and control stay with you, but no AI tool or online service is risk-free.

We do not share the business data you bring with other attendees. When asking for help or posting in a community, avoid exposing customer records, confidential documents or credentials to others.

If you ask Dmitri for setup help, share only the minimum authorised information needed. Do not share passwords or account credentials. A support call does not require you to hand over ownership of your accounts.

Service providers and overseas processing

Email, hosting, media-delivery and AI providers process information needed to deliver their services. Information may be processed or stored outside Australia, depending on the provider. Using your own accounts does not mean that data stays on your laptop or in Australia.

For the homepage suggestion tool, read the Lovable privacy policy at https://lovable.dev/privacy and the OpenAI privacy policy at https://openai.com/policies/privacy-policy/. For Claude, review Anthropic’s privacy policy at https://www.anthropic.com/legal/privacy and the settings for your chosen plan.

Before bookings and Help Hub sign-ups open

We will update this policy to identify the booking, payment and community services in use, what attendee information is collected, how long it is kept and who can access it. This page does not describe those services as already active.

Your choices

For access, correction or deletion requests, or a privacy concern, email contact@aidtrade.ai. We’ll respond within a reasonable time and may need to verify your identity before releasing information. If information must be retained for a legal reason, we’ll explain that when responding.

We keep enquiry information to reply and follow up. Retention periods for our email and hosting services have not yet been confirmed; we do not claim a fixed deletion deadline. For information held in your own Claude or business-software accounts, use that provider’s privacy controls and request process.

Changes to this page

If this policy changes, we update this page and the date at the top.